Cognitive Task Analysis: Research and Experience
Contribution to Books
This chapter will introduce CTA by broadly describing the research and experience base supporting this practice. The chapter will begin by describing why practitioners may need to conduct a CTA and the different ways people use CTA to create a variety of performance improvement solutions. The chapter will then describe several approaches blended to form a hybrid CTA technique called Facilitated Case-Based Reasoning (F-CBR). Next, the chapter will describe how to conduct an F-CBR and its use in a recent effort. The chapter will conclude by summarizing the benefits of this CTA technique.
Villachica, Steven W. and Stone, Deborah. (2010). "Cognitive Task Analysis: Research and Experience". Handbook of Improving Performance in the Workplace, Volume 1: Instructional Design and Training Delivery227-258.