Cognitive Task Analysis: Research and Experience
Document Type
Contribution to Books
Publication Date
1-1-2010
Abstract
This chapter will introduce CTA by broadly describing the research and experience base supporting this practice. The chapter will begin by describing why practitioners may need to conduct a CTA and the different ways people use CTA to create a variety of performance improvement solutions. The chapter will then describe several approaches blended to form a hybrid CTA technique called Facilitated Case-Based Reasoning (F-CBR). Next, the chapter will describe how to conduct an F-CBR and its use in a recent effort. The chapter will conclude by summarizing the benefits of this CTA technique.
Publication Information
Villachica, Steven W. and Stone, Deborah. (2010). "Cognitive Task Analysis: Research and Experience". Handbook of Improving Performance in the Workplace, Volume 1: Instructional Design and Training Delivery227-258.