Publication Date

8-2018

Date of Final Oral Examination (Defense)

4-25-2018

Type of Culminating Activity

Dissertation

Degree Title

Doctor of Education in Educational Technology

Department

Educational Technology

Major Advisor

Patrick R. Lowenthal, Ph.D.

Advisor

Chareen Lee Snelson, Ed.D.

Advisor

Dazhi Yang, Ph.D.

Creative Commons License

Creative Commons Attribution-Noncommercial-Share Alike 3.0 License
This work is licensed under a Creative Commons Attribution-Noncommercial-Share Alike 3.0 License.

Abstract

The objective of this study was to analyze the lived experiences of peer tutors who provide synchronous online tutoring services, at a large, accredited, public, four-year university located in the Middle Atlantic Region of the United States. An exploratory qualitative case study approach was used to conduct this study. The case chosen for this study consisted of a single holistic case that was both descriptive and intrinsic. Participants of the study consisted of students who were hired by the chosen university to serve as peer tutors as well as students that utilize the online peer tutoring service. Data collection and analysis for this study included semi-structured individual interviews and observations. Findings from this study were used to help improve and further expand the use of synchronous online peer tutoring in higher education.

DOI

10.18122/td/1454/boisestate

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