Fostering Civility in Nursing Education and Practice: Nurse Leader Perspectives
Incivility in healthcare can lead to unsafe working conditions, poor patient care, and increased medical costs. The authors discuss a study that examined factors that contribute to adverse working relationships between nursing education and practice, effective strategies to foster civility, essential skills to be taught in nursing education, and how education and practice can work together to foster civility in the profession.
Clark, Cynthia; Olender, Lynda; Cardoni, Cari; and Kenski, Diane L.. (2011). "Fostering Civility in Nursing Education and Practice: Nurse Leader Perspectives". Journal of Nursing Administration, 41(7-8), 324-330. http://dx.doi.org/10.1097/NNA.0b013e31822509c4