Fall 2023

Type of Culminating Activity

Student research paper


My capstone project addresses the lack of formal procedures and employee training at Realms. Realms is a new bar, arcade, and venue in Boise Idaho where I am currently employed as the bartender. During my time there so far I have observed the lack of written procedures, an employee manual, or an official training process. As an employee, I have witnessed these shortcomings at Realms result in various mistakes which ultimately negatively affect my main stakeholder, Tanner Nielsen, the owner and operator of Realms among my fellow employees and the Realms customer base. In order to improve the efficiency, clarity, and regulation regarding business procedures at Realms I could either create an employee manual or create an employee training program. After researching different approaches to employee efficiency among other adjacent topics, I decided on creating both an employee manual as well as hosting an in-person training session. My project aims to establish the procedures at Realms and create a more positive and consistent attitude among employees to improve Realms as a whole and benefit all stakeholders.

Degree Program

Bachelor of Arts in Interdisciplinary Professional Studies


Margaret Sass, J.D., Ed.D.

Creative Commons License

Creative Commons Attribution 4.0 International License
This work is licensed under a Creative Commons Attribution 4.0 International License.



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