Event Title
Team 55 - Supporting a mobile environment
Location
Jordan C
Event Website
http://ctl.boisestate.edu
Start Date
12-9-2011 1:30 PM
End Date
12-9-2011 2:30 PM
Description
Joshua leads a large portion of the Information Services front-line support, which includes both Team55 and the ACU Helpdesk. He played a vital role in the distribution, support, and training direction of the ACU Mobile Learning Initiative. Join Joshua to learn from his experiences in what it takes to support a mobile enable clientele.
Team 55 - Supporting a mobile environment
Jordan C
Joshua leads a large portion of the Information Services front-line support, which includes both Team55 and the ACU Helpdesk. He played a vital role in the distribution, support, and training direction of the ACU Mobile Learning Initiative. Join Joshua to learn from his experiences in what it takes to support a mobile enable clientele.
https://scholarworks.boisestate.edu/mobile/mobile2011/TechnologyInfrastructureSupport/2
About the Presenter
Joshua Tooley graduated from Abilene Christian University with a Bachelor’s degree in 2002. He has also completed a Masters in Organization Communication and Conflict Mediation. Joshua started working for ACU 7 years ago and now leads a large portion of the Information Services front-line support, which includes both Team55 and the ACU Helpdesk. He played a vital role in the distribution, support, and training direction of the ACU Mobile Learning Initiative. Mr. Tooley is the current chairman of the Help Desk Institute Higher Education Forum