Publication Date

5-2020

Date of Final Oral Examination (Defense)

3-6-2020

Type of Culminating Activity

Thesis

Degree Title

Master of Arts in Communication

Department

Communication

Major Advisor

John McClellan, Ph.D.

Advisor

Matthew Isbell, Ph.D.

Advisor

Pei-Lin Yu, Ph.D.

Abstract

The National Park System in the United States is a unique work environment filled with tension, organizational complexity and challenges. Scholars often argue that these types of organizational complexities should be addressed by increasing social capital. Social capital scholars direct practitioner attention toward relational connection as a means of increasing social capital, however without delving into the communicative processes of connecting with others. In this thesis, I embrace a communication as constitutive of organization (CCO) perspective with a focus on dis/organization to investigate “messiness” of employee expressions of social capital in a large western national park. Engaging in qualitative analysis of semi-structured interviews, this study reveals expressions of social capital as constituted in dialectical tensions. These findings direct scholars and practitioners interested in social capital toward the dis/organizing processes in which social capital is constituted.

DOI

10.18122/td/1677/boisestate

Available for download on Friday, June 10, 2022

Share

COinS