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Publication Date
12-2017
Date of Final Oral Examination (Defense)
10-27-2017
Type of Culminating Activity
Thesis - Boise State University Access Only
Degree Title
Master of Arts in Communication
Department
Communication
Major Advisor
John G. McClellan, Ph.D.
Advisor
Gregory Hill, Ph.D.
Advisor
Julie Lane, Ph.D.
Abstract
This study explores the complexities of delivering messages to the public at times when different government agencies need to interact and work together. Embracing a qualitative interpretive approach, this study analyzes the meanings of media messages and the perceptions of intergovernmental collaborators to gain insight into two cases of intergovernmental collaboration. Investigating how messages were crafted for journalists covering the situations as well as how collaborative agencies built trust, shared responsibilities, and avoided blame by studying the communications emerging from these cases and interviewing public administrators involved in at least one of these two cases. Overall, this study provides insights to better understand practices of intergovernmental collaboration, and offers suggestions for improving these practices to enhance public confidence and trust when they are receiving critical public service messages.
DOI
https://doi.org/10.18122/B2NX4B
Recommended Citation
Gordon, Tammy Christina, "Communicating the Message: The Relationship Between Intergovernmental Collaboration and Final Messaging to the Public" (2017). Boise State University Theses and Dissertations. 1335.
https://doi.org/10.18122/B2NX4B