Molly Prengaman, RN, MS, FNP
requested assistance to address quality of care issues identified among senior refugees receiving personal care services from a family member or refugee personal care provider. Our group interacted with the refugee community during English and citizenship classes, the Somali Bantu Food Distribution project. Our group worked closely with SW Idaho AAA to determine the need for a consistent training manual to be used in conjunction with interpreters to ensure that refugee caregivers receive adequate training to provide high quality care. Using extensive literature review our group developed a comprehensive, basic personal care manual addressing personal care services, while taking into consideration literacy levels, and limitedEnglish skills.
Austin, Alina; Baker, Marissa; Beaman, Joei; Harris, Sarah; Harvell, Janina; Judd, Joanna; Keiser, RN, Melody; Nebeker, Kylie; Niehoff, Heather; Palaia, Marianne; and Richens, Kristal, "Enhancing Personal Care Services for Senior Refugees" (2010). Service-Learning Program. 32.