Wiki to the Rescue: Creating a More Dynamic Intranet

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Purpose: The purpose of this paper is to describe a project to convert a library intranet from HTML format to Wiki software and presents evidence of the success of this project.

Design/methodology/approach: The authors conduct a pre- and post-survey of intranet users.

Findings: Use of the intranet increases after the transition to a Wiki. Updating does not increase, but is more evenly spread among departments rather than being concentrated among technical staff.

Practical implications: Wiki software is an excellent choice for a library intranet because it allows for easy editing and shared responsibility.

Originality/value: There are few articles written that assess the merits of Wiki software. This article establishes an ongoing discussion of which new web technologies have the most utility in a library setting.