Document Type
Article
Publication Date
5-2018
DOI
http://dx.doi.org/10.1002/pfi.21763
Abstract
When practitioners and researchers develop structured surveys, they may use Likert-type discrete rating scales or continuous rating scales. When administering surveys via the web, it is important to assess the value of using continuous rating scales such as VASs or sliders. Our close examination of the literature on the effectiveness of the two types of rating scales showed benefits and drawbacks. Many studies recommended against using sliders due to functional difficulties causing low response rates.
Copyright Statement
This is the peer reviewed version of the following article:
Chyung, S.Y.; Swanson, I; Roberts, K; and Hankinson, A. (2018). "Evidence‐Based Survey Design: The Use of Continuous Rating Scales in Surveys". Performance Improvement, 57(5), 38-48.
which has been published in final form at doi: 10.1002/pfi.21763 This article may be used for non-commercial purposes in accordance with Wiley Terms and Conditions for Self-Archiving.
Publication Information
Chyung, Seung Youn (Yonnie); Swanson, Ieva; Roberts, Katherine; and Hankinson, Andrea. (2018). "Evidence‐Based Survey Design: The Use of Continuous Rating Scales in Surveys". Performance Improvement, 57(5), 38-48.