Title of Submission
Organizational Performance and Workplace Learning, MS
Major Advisor Name
Type of Submission
Learning and training needs are shifting in the digital, knowledge-based economy, age. Individuals living in the world of Web 2.0, social media and user generated content, use it for informal, “just-in-time,” learning. Organizations can harness Web 2.0 to promote learning in the workplace. This paper analyses literature on individuals’ use of Web 2.0 to reach learning and performance goals, how organizations can support the use of Web 2.0, and generational reactions to Web 2.0 learning. Findings show learners already use this technology and it is up to organizations to set up guidelines and procedures for best use.