Discipline and Governmentality at Work: Making the Subject and Subjectivity in Modern Tertiary Labour
Drawn from ethnographic research using post-structural analytics, this book describes how a collection of technologies is taken up in a common form of tertiary labour - call centres - to produce 'truth', knowledge, power and modern forms of subjectivity and social subjects. It provides a detailed look at the 'genealogy of subjectivity' at work.
Free Association Books
Winiecki, Donald, "Discipline and Governmentality at Work: Making the Subject and Subjectivity in Modern Tertiary Labour" (2006). Faculty & Staff Authored Books. 123.