Wiki to the Rescue: Creating a More Dynamic Intranet
Purpose: The purpose of this paper is to describe a project to convert a library intranet from HTML format to Wiki software and presents evidence of the success of this project.
Design/methodology/approach: The authors conduct a pre- and post-survey of intranet users.
Findings: Use of the intranet increases after the transition to a Wiki. Updating does not increase, but is more evenly spread among departments rather than being concentrated among technical staff.
Practical implications: Wiki software is an excellent choice for a library intranet because it allows for easy editing and shared responsibility.
Originality/value: There are few articles written that assess the merits of Wiki software. This article establishes an ongoing discussion of which new web technologies have the most utility in a library setting.
Dworak, Ellie and Jeffery, Keven. (2009). "Wiki to the Rescue: Creating a More Dynamic Intranet". Library Hi Tech, 27(3), 403-410. http://dx.doi.org/10.1108/07378830910988531