Experiments and Experiences in Liaison Activities: Lessons from New Librarians in Integrating Technology, Face-to-Face, and Follow-Up
As is the case in many university libraries, Albertsons Library at Boise State University, has hired many new librarians to replace retiring librarians. These newer librarians, typically with less than 3 years' academic library experience, are actively engaged in meeting the opportunities and challenges of subject liaison responsibilities using innovative Web-based tools. This article addresses liaison experiences with faculty-directed blogs, personalized faculty research pages, a wiki-based liaison manual, and the use of LibraryThing as a collection development tool. An overview of these efforts confirms that new technologies are only as good as the face-to-face communication and the follow-up that accompany their implementation. Much of the content in this article was presented at the 2007 and 2008 Acquisitions Institute conferences at Timberline Lodge at Mt. Hood, Oregon.
Kozel-Gains, Melissa A. and Stoddart, Rick A.. (2009). "Experiments and Experiences in Liaison Activities: Lessons from New Librarians in Integrating Technology, Face-to-Face, and Follow-Up". Collection Management, 34(2), 130-142. http://dx.doi.org/10.1080/01462670902729150