SMS Reference Service: A New Point of Need for Libraries
Boise State University's text reference service is growing in popularity among students. BSU librarians chose SMS software and started the service during Summer 2010. Join BSU librarians Amy Vecchione and Margie Ruppel for this session to learn what types of questions are asked through SMS, students' opinions of the service, as well as helpful guidelines for starting your own text referencing service.
Ruppel, Margie and Vecchione, Amy. (2011). "SMS Reference Service: A New Point of Need for Libraries". Southwest Idaho Library Association Regional Conference (SWILA), .