Title

Shadowboxing with Data: A Framework for Informing the Critical Analysis of Performance and Performance Measures

Document Type

Article

Publication Date

2-1-2009

Abstract

The practice of performance improvement requires measuring before and after conditions to determine if changes have occurred as a result of an intervention. Understanding how to take, make, interpret, and use measurements can go a long way toward improving performance improvement work and improving conditions for clients. The risk of not adequately analyzing measures leads to shadowboxing with data, where performance measures may not be equated with authentic performance issues.