Abstract Title

Examining Hospital Usage of Apps

Disciplines

Health Information Technology

Abstract

Smart phones and mobile devices such as tablets are widely used these days. As a consequence, health apps are gaining in popularity as people can keep track of their health and activity from wherever they are through their phone. Interestingly, even several hospitals have started offering apps for their clients. In this research, we examine how and for what purpose hospitals use these health apps. We compare the apps from nation’s top hospitals for this purpose and also offer suggestions on what they could do additionally to deliver excellent care and service to their customers.

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Examining Hospital Usage of Apps

Smart phones and mobile devices such as tablets are widely used these days. As a consequence, health apps are gaining in popularity as people can keep track of their health and activity from wherever they are through their phone. Interestingly, even several hospitals have started offering apps for their clients. In this research, we examine how and for what purpose hospitals use these health apps. We compare the apps from nation’s top hospitals for this purpose and also offer suggestions on what they could do additionally to deliver excellent care and service to their customers.